Contact Us
Get in touch with the Otagoo team — we are here to help.
Contact Us
We would love to hear from you. Whether you need help with a booking, have a question about payments, or want to partner with us, our team is ready to assist in Arabic and English.
Customer support
For help with an existing booking, payments or refunds, email support@otagoo.com. Please include your booking reference so we can assist you faster. Our support hours are Sunday to Thursday, 9:00 AM to 6:00 PM (Saudi Arabia time).
Partnerships and merchants
Hotels, property owners and tourism operators who want to list on Otagoo can email partners@otagoo.com or start the partner sign-up to begin onboarding.
Media and general enquiries
For press, advertising or general questions, email hello@otagoo.com and we will direct your message to the right team.